Dermatologic Surgery of Albany, PLLC
Specializing in Mohs Micrographic Surgery, Dermatologic Surgery & Cutaneous Oncology
518-452-1928
Michael J Mulvaney, M.D.
Steven A. Altmayer, M.D.
Dennis P. Kim, M.D.
Kate Sarbib, R.P.A- C
264 Washington Avenue Ext. Suite 201 Albany, NY

Office Policies



Office Hours:

We are available to service you from 6:00 a.m. until 4:00 p.m. Monday through Thursday. 

Accrediation:
One of the most important things we do to earn your trust is to participate voluntarily in quality assessment programs of the Accrediation Association for Ambulatory Health Care (AAAHC).
Our accrediation tells you that the AAAHC's independent team of health care professionals has taken a close look at us and has found that we meet their rigorous, nationally recognized standards for quality health care services.
Accrediation demands a high level of commitment and effort. It challenges us to always find better ways to serve you. It reminds us constantly that our first and most important responsibility is to see that you recieve the best care we can possibly provide.

Our accrediation gives you that extra measure of confidence you want in your health care services. It's one more way for us to say, "We care about you".

Financial/Insurance:
We will make a copy of your insurance card(s) when you arrive in the office. If you do not present your insurance card(s) at the time of your visit, or if your treatment with us in not covered under your insurance plan, you will be required to pay for your office visit at the time of service. We accept Visa, Discover, American Express, and Mastercard. Copay are expected to be paid at the time of your appointment. If your insurance plan has a deductible a deposit of $500.00 will be required at the time of your visit. After the Insurance plan is billed and paid their payment if any part of your deposit remains a refund will be issued. If your Insurance plan has a co-insurance a deposit of $200.00 will be required at the time of your visit. After the Insurance plan is billed and paid their payment if any part of your deposit remains a refund will be issued

Our staff has been trained to understand many insurance company policies, but they DO NOT have all the answers about your specific benefits. Please contact your insurance company for specific questions about coverage.

Past Due Account Balances:
If your account balance becomes past due, appropriate action will be taken to collect the amount due. If you have issues that prevent you from paying the full balance due, please contact our billing staff at 518-452-1928 ext. 135 so that we can help you find a solution. 

Returned Checks:
The fee for each check returned for insufficient funds is $25.00. This fee will be automatically charged to your account when your check is returned by the bank.

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